Your Order

If you have any queries regarding your order please email perfectpromdress@aol.com

If you would like to return items you have ordered please see the delivery note (enclosed with your dress) for instructions.

PAYMENT METHODS

We accept Visa, Visa Delta, Maestro, Switch, Solo, Mastercard and Visa Electron.

We also accept payments via Paypal.

You will be given a choice of how to pay during the checkout process.

DELIVERY (UK)

UK Delivery Cost:

UK next day delivery is just 4 pounds (for this price you will also be entitled to FREE returns collection!). Your prom dress will be delivered in specialist packing and delivery will be made by courier.

UK Delivery Time:

DRESSES IN STOCK

Orders placed on a weekday before 1pm: you will receive your prom dress the next working day. Orders placed after 1pm on a weekday or on a weekend or bank holiday: your dress will be dispatched the following working day on a next day delivery service.

DRESSES TO ORDER

If the dress is out of stock and you are having your dress made it will take 8-16 weeks to be shipped

Please note that we only deliver on weekdays e.g. if your dress is dispatched on a Friday it will be delivered on a Monday.

UK Delivery Method:

Our couriers typically deliver 9am 5.30pm. A signature is required on delivery.

If you are not in when our couriers first try to deliver they will take your order back and leave a delivery card with a telephone number on it. You can then call them to rearrange a delivery time any time up to 8pm on weekdays.